A: McAlister’s Deli Gift Cards and eGift Cards are available for consumer gifting and self-use and are available for bulk purchase with a $500 minimum spend requirement. GoTo Foods gift cards are also available in a growing number of third-party retail locations, online marketplaces, and consumer incentive programs.

A: McAlister’s Deli Gift Cards and eGift Cards make an ideal customer or employee reward or incentive! We offer bulk discounts on orders starting as low as $500. You can register for a bulk account here to begin saving today.

A: Cards purchased in our brand restaurants, bakeries, and shoppes are reloadable in-store only. Cards purchased at third party retail locations or at online marketplaces are not reloadable.

A: Your gift card balance can be checked online, in-store, or by calling Customer Service at 1.888.330.4313.

A: McAlister’s Deli Gift Cards are currently redeemable at participating Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s locations in the U.S. Gift Cards can also be redeemed online for Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s, and in-app for Jamba, McAlister’s Deli, and Moe’s Southwest Grill.

A: No, PIN codes are required for online redemption of gift cards. If your card does not have a PIN, you can redeem it in a restaurant location or request a replacement card by calling us at 1.888.330.4313.

A: McAlister’s Deli Gift Cards cannot be refunded unless otherwise required by law. If your card balance falls below the requirement for cashback requirements in your resident state, please call Customer Service at 1.888.330.4313 to process your request. Cashback requests are processed via check and can take up to 2-3 weeks to be received.

A: We cannot be responsible for lost or stolen cards. Please protect your Gift Card like cash. However, if you have proof of purchase, contact customer service at 1.888.330.4313 for assistance. With proof of purchase, we may be able to locate your original card number, cancel it and issue you a new gift card for that value.

A: At this time, McAlister’s Deli Gift Cards cannot be redeemed for merchandise.

A: At this time, McAlister’s Deli Gift Cards cannot be redeemed for Catering orders for any of our brands.

A: McAlister’s Deli gift cards are sold online by CashStar, a Blackhawk Network business (“CashStar”). When you click one of the links above to buy a gift card online, you are leaving our GoTo Foods brand websites and will be directed to a site operated by CashStar. Please review our Privacy Policy and CashStar’s Privacy Policy to understand how each of us use personal information.

A: For Auntie Anne’s, Carvel, Cinnabon, McAlister’s Deli, Moe’s Southwest Grill, Schlotzsky’s, and GoTo Foods Gift Card:

Useable up to balance to purchase goods at participating Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, McAlister’s Deli®, Moe’s Southwest Grill®, and Schlotzky’s® locations in the U.S. Not refundable or redeemable for cash or credit except as required by law. Not valid on catering orders. Will not be replaced if lost, stolen or used without your authorization. Not a debit or credit card. Issued by GoTo Foods Rewards, Inc., which is the sole obligor to cardholder and may assign its issuer obligations without recourse. Your use of this card is acceptance of Terms. No fees or expiration. For other Terms and balance inquiry, visit gotofoods.com/giftcards. For customer service, please call 1.888.330.4313.

A: $5 Reward Codes are typically awarded free with qualifying gift card purchase during limited-time seasonal promotions.

A: No, this program is leveraged internally by McAlister's for marketing and other purposes.

A: Redemption of $5 Reward Card is simple through the McAlister's app or online and a registered McAlister's Rewards account. Once you have completed rewards registration, within the app or online simply go to My Rewards and enter your Reward Code shown on the back of the $5 Reward Card. Once unlocked in your loyalty account, you can dispose of the physical card and apply the reward in basket from available rewards after adding applicable items in the basket.

A: To learn how to unlock $5 Reward in your loyalty account, see question “How do I unlock my $5 Reward Card in my rewards Account?” above. Once completed, to redeem your $5 Reward code in store, scroll down to the QR code and display it to the cashier at checkout or they can look it up at the register with your account information, either by scanning your account QR code or looking up the phone number associated with your McAlister's Rewards account.

A: To learn how to unlock $5 Reward in your loyalty account, see question “How do I unlock my $5 Reward Card in my McAlister's Rewards Account?” above. Once completed, to redeem your $5 Reward for online orders placed through the app or online, simply place your order and proceed to checkout where you will find your $5 Reward under available rewards to apply at check out in basket.

A: To learn how to unlock $5 Reward in your rewards account, see question “How do I unlock my $5 Reward Card in my McAlister's Rewards Account?” above. Once completed, visit www.mcalistersdeli.com and sign in with your McAlister's Rewards account credentials. Click “Start Order" and place your order including at least one food or beverage item. Once you reach check out, click “Apply” button next to your $5 Reward under "Available Rewards and Offers" then click “Proceed to Checkout”.

A: Yes, $5 Rewards will have a printed valid redemption period. They can be unlocked in the McAlister's app or online prior to the valid redemption start date, and will expire as indicated.

A: $5 Rewards are limited to one offer per guest check.

A: No, $5 Rewards cannot be combined with any other offer or discount.