BLT with Tomato Bisque
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  • frequently asked questions

    general

    What is the address for McAlister's® headquarters?
    5620 Glenridge Dr., NE • ATLANTA, GA 30342

    How do I find the McAlister’s closest to me?
    To find your nearest McAlister’s, please visit our Locations page.

    When will there be a McAlister’s in my community?
    Hopefully soon! We continue to grow and are always looking for great locations for our next restaurant. We would love to hear from you! Please keep in touch with us on Facebook or chat with us on Twitter – that’ll be the first place we announce a restaurant opening up near you!

    What are the operating hours for McAlister’s?
    Operating hours vary by restaurant. Please visit our Locations page to find the specific hours for your closest McAlister’s.

    How can I share my feedback regarding my recent experience at McAlister’s?
    Please visit our Contact Us page to provide your feedback. Thank you for taking the time to provide valuable feedback that will allow us to continue improve.

    How do I apply for a position at a McAlister’s restaurant?
    We appreciate your interest in working for McAlister’s. Please visit our Careers page or contact the restaurant where you would like to work for additional employment information.

    How do I apply for a position at McAlister’s headquarters?
    Please visit our Careers page to learn more about opportunities to work at McAlister’s headquarters.

    How can I become a franchisee?
    For more information on becoming a McAlister’s franchisee, please visit our Franchising page.

    How can I find my gift card balance?
    Please visit our Gift Cards page to check your balance and reload your gift card.

    Will you sponsor my event/fundraiser/charity?
    Our franchise partners welcome the opportunity to help their neighbors and friends and contribute to the community. On a local level, we recommend you contact your local McAlister’s regarding your sponsorship or charity.

    I cannot find an answer to my question on this website. What can I do?
    Please reach out to us on our Contact Us page.

    food

    How do I find nutritional information for McAlister’s menu items?
    Please visit our Menu or Nutritional Information page.

    How can I place a McAlister’s catering order?
    Please visit our Locations page to find your closest McAlister’s. You can discuss your event details directly with the restaurant. If you would like to find out more about our catering, please visit our Catering page. We look forward to serving you!

    online ordering & mobile app

    How do I order on the go?
    You can use our McAlister’s mobile app or click on Order Now from our website.

    What is McAlister’s mobile app?
    McAlister’s app is a convenient app for placing orders on the go.

    How can I download McAlister’s mobile app?
    McAlister’s app can be found in the Apple Store and Google Play Store. Search for “McAlister’s” on your device.

    What type of phone do I need to use the app?
    Our app is available on iOS and Android. You can find the app in the Apple Store and Google Play Store.

    I don’t have a smartphone. How can I place my order?
    Our app is only available on iPhone and Android. You can place online orders via our website. Just click on Order Now.

    What do I do if I forget my password?
    On the login screen, click the “Forgot Password,” and we'll help you out.

    Whom can I contact with issues or questions?
    Please reach out to us on our Contact Us page.

    Do you have a rewards program?
    Rewards are coming soon as part of our mobile app. Please download our mobile app and start ordering your favorites. We’ll handle the rest with rewards, customized just for you, later this summer.

    How can I place a McAlister’s catering order?
    Please visit our Locations page to find your closest McAlister’s. You can discuss your event details directly with the restaurant. If you would like to find out more about our catering, please visit our Catering page. We look forward to serving you!

    Need further
    help?

    Send your comments our way and we'll get back to you as soon as possible.

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